The primary objectives of the Group Information Division are to provide a professional, structured, standardised and leading Information Services environment.

We aim to deliver to an ever-expanding customer base in line with the Group’s strategic direction. We achieve this through innovation, outstanding customer service and knowledge of our customers, be they internal or external. We are here to ensure that ISS remains ahead of the competition in all aspects of IT and also to monitor and keep abreast of advances concerning the technological environment of our industry.

Group Information is made up of three departments:

Global IT, with headquarters in Chafford Hundred but with staff spread across the ISS map, provides the support platform. Its primary responsibility is for ensuring Disaster Recovery and the management of the state of the art data centre that hosts the backbone of the ISS technology suite. Global IT also supports the geographically widespread ISS IT infrastructure.

Business Solutions, also with headquarters in Chafford Hundred but with expert personnel spread across the ISS map, is responsible for the project management, specification and implementation of any software solutions defined by our various business units. In addition it is in control of application support services and data management for the ISS organization.

The ISS Development Centre (IDC) is the in-house software development centre based in Mumbai, India. Recently established, the IDC supports the significant development environment within the organization. 

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