The QA & HSSE team is an integral part of ISS Group Operations, the cross-functional directorate that works with all offices globally towards achieving ISS Service Excellence.
Health, Safety & Environmental
In addition to the Quality Management System, ISS has an extensive Environmental, Health & Safety Plan. Its aim is to support our customers in the sound management of environmental, health, and safety performance issues and also to provide a safe and healthy working environment for our staff.
At ISS, we have an admirable lost-time and injury record. However; we are vigilant against complacency that often results when incidents are infrequent.
We stress caution, safety rule compliance, the use of protective clothing and equipment when the job task warrants it and the reporting of near misses or actual events, all in an effort to prevent accidents and injuries. ISS also uses case studies from other industry incidents to remind our own staff about the importance of safety and environmental awareness.
Security
The ISS Security Plan dovetails with the International Ship and Port Facility Security Code (ISPS).
Threats to the security environment are treated seriously. Developing a culture of security awareness is key. Our local staff are drilled on the security requirements of the port and facilities within their areas of responsibility and remain security conscious. Furthermore, we maintain close working relationships with regional port and terminal security officials.
Benefits to the Customer
- Vigilance and consistency
- Transfer of best practice
- Formal process for continual improvement
- Formal process for handling of compliments and complaints
- Improved safety
- Improved security
- Sound environmental management
- Accountability
ISS continues to lead its competitors in global ISO 9001-2000 certification for its offices across the world. ISS is also unique in having a global resource dedicated solely to QA & HSSE.
Talk to :
David Cook - Director Global QA & HSSE
Mukhtar Ahmad - Regional Manager QA & HSSE Middle East & India
Steve Johnson - Regional Manager QA & HSSE Americas
Kirsty Shine - Regional Manager QA & HSSE Australasia
Tom Wilson - Regional Manager QA & HSSE Europe & Africa
Kevin Yee - Regional Manager QA & HSSE Asia Pacific
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