20 April, 2020

A message from our CEO: Information and Security of Funds

Dear Customers,

The COVID-19 situation continues to evolve, and we are working around the clock to ensure that your business functions as smoothly as possible during this difficult time.

One of the key requirements in the current situation is up to date information.  Our website has become, and continues to be, the go to source for information and live updates on crew changes, port restrictions, tariff changes and rebates [CLICK HERE]. 

We are able to react quickly and efficiently to these ever-changing times by harnessing the power of Inchcape’s unique network. Our global reach enables us to provide you with 24/7 updates, country by country, port by port.

In these uncertain times we understand you will be facing additional challenges and concerns. We are continuing to work with every one of our global partners to provide safety and security for your people and assets.  In addition to the primary concerns related to the safety of people we are increasingly aware that many of you are concerned about the security of prefunded payments for port calls.  Fortunately, Inchcape has a highly diversified network coupled with a healthy and centralised balance sheet and the ability to draw on funds from across our Group.   With the strength of Inchcape, our global network provides you safety of funds in addition to the support for crew welfare.

Inchcape has weathered many storms over our 170 years of experience. Whilst this situation is entirely unprecedented, we can assure you that we are working relentlessly to ensure we keep people safe, manage funding responsibly and continue to support world trade. 

Yours Faithfully

Frank Olsen
Chief Executive Officer
Inchcape Shipping Services