News & Media

19 March, 2020

A message from our CEO: Ensuring World Trade Continues

Dear Customers,


I am writing to update you on our response to the COVID-19 pandemic and the measures we are taking to ensure world trade continues to operate while keeping people safe.

With over 170 years of experience, we have come through many turbulent times and this is no exception. As a large and financially stable business, with the power of a global network behind us, we are in a stronger position than many to tackle today’s challenges.

Now more than ever, it is vital that we support world trade and keep the shipping industry moving. Our team is dedicated to helping you deliver the service that is so necessary for global supply chains to function, while ensuring the health and well-being of employees worldwide.

So far, our team’s response has been second-to-none and they have been working 24/7, keeping communications open and calmly solving problems.

We are here to support you with your rapidly changing operational requirements, including: emergency crew and passenger logistics, layby berths and hot lay ups, spare parts and humanitarian resupply, asset repositioning, owners’ protective arrangements, and much more. Our team will be in touch with you to discuss your specific challenges and to assist you quickly and professionally, wherever in the world you may need assistance. 

Our website [CLICK HERE] is also a useful resource, with hourly updates across multiple timelines to keep you informed. 

We believe that by working together, we can navigate these tough times and emerge even stronger. So if we can assist you in any way, please do not hesitate to get in touch.

Wishing you all the very best.


Frank Olsen

Chief Executive Officer
Inchcape Shipping Services